Shipping policy
Order Processing
- All orders are processed within 5 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with tracking details once your order ships.
Shipping Methods & Delivery
- We ship via Canada Post, Purolator, and other trusted couriers.
- Available shipping options and costs are calculated at checkout based on your location.
- Estimated delivery times:
- Standard Shipping: Â 4 ~ 10 business days
- Express Shipping: 2 ~ 8 business days
- Shipping times vary based on destination and courier service.
International Shipping
- We offer international shipping where available.
- Please note that customs duties, taxes, or import fees may apply when your order arrives in your country. These charges are the responsibility of the buyer and vary by country. Unfortunately, we have no control over these fees and cannot predict them in advance.
Tracking & Lost Packages
- All shipments include tracking. You can check your tracking link for updates.
- We are not responsible for delays caused by couriers. If your package is lost, contact us, and we’ll assist in filing a claim.
For any questions, please reach out to hello@archean.store